Decatur

Heating & Air Conditioning

VOTED BEST HOME SERVICES PROVIDER IN DECATUR

Terms & Conditions

1. Nature of Our Services

Decatur HVAC is not a licensed HVAC contractor, service provider, or registered company. We only connect homeowners with licensed contractors.

2. No Contractor–Client Relationship

All agreements, payments, and warranties are strictly between you and the contractor. We are not a party to any contract.

3. User Responsibilities

Provide accurate information.
Verify contractor licensing and insurance.
Make hiring and payment decisions independently.

4. Limitation of Liability

We are not liable for contractor work, disputes, or issues related to service.

5. No Guarantees

We cannot guarantee contractor acceptance, pricing, timelines, or outcomes.

6. Intellectual Property

All website content belongs to Decatur HVAC.

7. Changes to Terms

We may update these terms without notice.

8. Governing Law

These Terms are governed by the laws of Georgia.

9. Contact Us

Email: service@decaturhvac.com

Disclaimer

1. No HVAC Services

We are not a licensed contractor and do not perform HVAC services.

2. Independent Contractors

Contractors contacted through our site are independent and not employed or supervised by us.

3. No Guarantees

We do not guarantee contractor pricing, timelines, or results.

4. Limitation of Liability

We are not responsible for disputes, damages, or dissatisfaction with contractor work.

5. External Links

We are not responsible for third-party websites.

6. Changes

This Disclaimer may be updated at any time.

7. Contact Us

Email: service@decaturhvac.com

Privacy Policy

1. Information We Collect

Personal: Name, phone, email, property details.
Non-Personal: Browser type, device, cookies.

2. Use of Information

We use your info to connect you with contractors and improve our services.

3. Sharing of Information

We may share your info with independent HVAC contractors and service providers. We do not sell your personal data.

4. Contractors’ Responsibility

Contractors may use your info according to their own privacy practices.

5. Cookies

Our site may use cookies; you may disable them in your browser.

6. Data Security

We take steps to protect your info but cannot guarantee complete security.

7. Children’s Privacy

We do not knowingly collect information from children under 18.

8. Changes to Policy

We may update this policy at any time.

9. Contact Us

Email: contact@decaturhvac.com

Below Are Answers to Some Frequently Asked Questions

Q: Is Decatur HVAC Licensed?

A: YES! Decatur HVAC holds a class II Conditioned Air License in the state of Georgia

Q: Do you offer New Construction Services?

Q: YES Decatur HVAC has been in the new construction and multifamily new build business for over 50+ years we know a thing or two about working with general contractors

A: We service most well-known brands such as Carrier, Trane, Bryant, Lennox, Goodman, Rheem, Ruud, Honeywell thermostats and zone controls, Daikin Comfort Technologies, Mitsubishi Electric, LG, Gree, and other common HVAC equipment brands. We are also Decatur's #1 wine cellar repair pro!

Q: What's Included in Our Diagnostic Fee?

A: We conduct diagnostic tests on your HVAC system to pinpoint the issue, requiring skilled technicians to run multiple tests. The duration varies based on the problem's complexity. As this involves labor and tools, we charge for this service, separate from any ac repair fees. Please note that diagnostic charges remain applicable even if ac repair is carried out.

Q: Can we schedule specific appointment times?

A: We offer three-hour appointment windows to provide flexibility for our customers and to accommodate varying appointment durations. This allows you to choose a convenient time to prepare for our visit and ensures that we can allocate sufficient time for your equipment. Additionally, this scheduling approach helps us manage our schedule effectively to serve all our customers promptly and efficiently

Q: Does Decatur HVAC do plumbing?

A: Certainly! We have expert master plumbers who are trained and certified to handle gas and electric water heater installations and repairs. Our services cover both traditional and tankless water heaters.

Q: Which filter type is suitable for my unit?

A: It's crucial to ensure that your filter is compatible with your system. Refer to your HVAC system or furnace manufacturer's guide or owner's manual to determine the appropriate filter type. However, as a general suggestion, we advise using a 1-inch fiberglass filter.

Q: What Zipcodes Does Decatur HVAC service?

A: We Service all zipcodes within the perimiter of Decatur and within a 20 mile radius. Want to know if we service your area, just scroll down to our service area information. Zipcodes we provide service in are 30002, 30003, 30004, 30005, 30006, 30007, 30008, 30010, 30021, 30022, 30023, 30026, 30029, 30031, 30033, 30036, 30037, 30048, 30060, 30061, 30062, 30063, 30064, 30065, 30066, 30067, 30068, 30069, 30071, 30072, 30075, 30076, 30077, 30079, 30080, 30081, 30082, 30084, 30085, 30086, 30090, 30091, 30092, 30093, 30095, 30096, 30098, 30099, 30106, 30126, 30144, 30152, 30188, 30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30314, 30318, 30319, 30322, 30324, 30325, 30326, 30327, 30328, 30329, 30332, 30333, 30334, 30338, 30339, 30340, 30341, 30342, 30343, 30345, 30346, 30348, 30350, 30353, 30355, 30356, 30357, 30358, 30359, 30360, 30361, 30362, 30364, 30366, 30368, 30369, 30370, 30371, 30374, 30375, 30377, 30380, 30384, 30385, 30388, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31139, 31141, 31145, 31150, 31156, 31192, 31193, 31195, 31195, 39901

HOMEOWNERS FEEDBACK

Our Customers Love Our Services

Decatur HVAC has always been excellent in my experience, providing prompt service and skilled technicians. When Samuel repaired my furnace, he was knowledgeable, honest, and had the required part on hand, completing the repair quickly. Their pricing is competitive, and I wholeheartedly recommend Decatur HVAC without hesitation!

Brittany Lutz

Decatur, GA

The professionalism of the Decatur HVAC team was outstanding. They provided constant updates throughout the entire process and took great care to protect my home during the installation. Before beginning any work, they covered all floors and stairs and thoroughly cleaned up afterward. Upon completion, they ensured that all my questions were addressed. I highly recommend this provider.

Lily Hamilton

Decatur, GA

I've been a customer of Decatur HVAC for fifteen years, and I absolutely love this provider. Recently, I had them replace my outside AC unit and indoor furnace. The job was completed quickly, and they left everything spotless. I highly recommend Jonathan as a service technician and Leroy for bi-annual servicing. Decatur HVAC is an incredibly dependable provider, and I highly recommend them.

Kayla Thomas

Alpharetta, GA

We tried Decatur HVAC for the first time, and we're impressed. We'll definitely reach out to them again. They were easy to work with and explained everything clearly. The pricing seemed reasonable, and Tommy, our technician, was friendly and professional. It's no wonder they've been in business for so long—I'll be suggesting them to friends.

Tyree Keck

Vinings, GA

Yep, the other reviews are spot on! My technician, Alex showed up and it felt like he remembered everything from our last visit a year ago. He quickly and efficiently addressed the issue, and to top it off, he even recalled our conversation about me helping out at my parents house. If you're fortunate enough to have Alex, you're in good hands!

Lindsay Moore

Marietta, GA

Trevor, my technician, has helped me out a few times, and he's really great. He's super passionate about his work and knows a ton about heating and air systems. Because of him, I keep choosing Decatur HVAC, and I'll definitely keep using them in the future!

Decatur Hvac

Decatur HVAC Repair Service